Terms and Conditions

Terms of Use – Guest WiFi Wireless Networking Acceptable Use Policy

By accepting this agreement and accessing the hotels wireless network, you acknowledge that you are of legal age, you have read and understood, and agree to be bound by this agreement.

(*) The wireless network service is provided by the property owners and is completely at their discretion. Your access to the network may be blocked, suspended, or terminated at any time for any reason.

(*) You agree not to use the wireless network for any purpose that is unlawful or otherwise prohibited and you are fully responsible for your use.

(*) The wireless network is provided “as is” without warranties of any kind, either expressed or implied.

We are offering this guest WiFi wireless Internet service (the “Service”) according to this Guest WiFi Wireless Networking Acceptable Use Policy (the “Policy”) as a free, non-public service to its visitors for the duration of their official visits. All users of this Service must agree to the terms of this Policy by clicking the SUBMIT button .We do not guarantee the Service or specific rates of speed. We also have no control over information obtained through the Internet and cannot be held responsible for its content or accuracy. Use of the service is subject to the user’s own risk.We reserve the right to remove, block, filter, or restrict by any other means any material that, in our sole discretion, may be illegal, may subject us to liability, or may violate this Policy. We may cooperate with legal authorities and/or third parties in the investigation of any suspected or alleged crime or civil wrong. Violations of this Policy may result in the suspension or termination of access to the Service or other resources, or other actions as detailed below.

Responsibilities of Service Users:

Users are responsible for ensuring they are running up-to-date anti-virus software on their wireless devices. Users must be aware that, as they connect their devices to the Internet through the Service, they expose their devices to: worms, viruses, Trojan horses, denial-of-service attacks, intrusions, packet-sniffing, and other abuses by third-parties. Users must respect all copyrights. Downloading or sharing copyrighted materials is strictly prohibited. The running of programs, services, systems, processes, or servers by a single user or group of users that may substantially degrade network performance or accessibility will not be allowed. Electronic chain letters and mail bombs are prohibited. Connecting to “Peer to Peer” file sharing networks or downloading large files, such as CD ISO images, is also prohibited.Accessing another person’s computer, computer account, files, or data without permission is prohibited. Attempting to circumvent or subvert system or network security measures is prohibited. Creating or running programs that are designed to identify security loopholes, to decrypt intentionally secured data, or to gain unauthorized access to any system is prohibited. Using any means to decode or otherwise obtain restricted passwords or access control information is prohibited. Forging the identity of a user or machine in an electronic communication is prohibited. Saturating network or computer resources to the exclusion of another’s use, for example, by overloading the network with traffic such as emails or legitimate (file backup or archive) or malicious (denial of service attack) activity, is prohibited. Users understand that wireless Internet access is inherently not secure, and users should adopt appropriate security measures when using the Service. We highly discourage users from conducting confidential transactions (such as online banking, credit card transactions, etc.) over any wireless network, including this Service. Users are responsible for the security of their own devices.

Limitations of Wireless Network Access:

We are not liable for any damage, undesired resource usage, or detrimental effects that may occur to a user’s device and/or software while the user’s device is attached to the Service. The user is responsible for any actions taken from his or her device, whether intentional or unintentional, that damage or otherwise affect other devices or users of the Service. The user hereby releases the Company from liability for any loss, damage, security infringement, or injury which the user may sustain as a result of being allowed access to the Service. The user agrees to be solely responsible for any such loss, infringement, damage, or injury.

By clicking the accept button, below, the user agrees to comply with and to be legally bound by the terms of this Policy. If this Policy or any terms of the Service are unacceptable or become unacceptable to the user, the user’s only right shall be to terminate his or her use of the Service.

Marketing – by accepting these terms conditions the user also agrees to receive from time to time email marketing from the hotel and or hotels or brands within the network. If you do wont wish to receive any future marketing – after submitting the form you can email [email protected] with your name and email address and you will be removed.

Lawful Use:

The Service may only be used for lawful purposes and in a manner which we believe to be consistent with the rights of other users. The Service shall not be used in a manner which would violate any law or infringe any copyright, trademark, trade secret, right of publicity, privacy right, or any other right of any person or entity. The Service shall not be used for the purpose of accessing, transmitting, or storing material which is considered obscene, libelous or defamatory. Illegal acts may subject users to prosecution by local, state, federal, or international authorities. We may bring legal action to enjoin violations of this Policy and/or to collect damages, if any, caused by violations.

The user specifically agrees to the following conditions:

The user will use the Service only as permitted by applicable local, state, federal, and International laws. The user will refrain from any actions that we consider to be negligent or malicious. The user will not send email containing viruses or other malicious or damaging software. The user will run appropriate anti-virus software to remove such damaging software from his or her computer. The user will not access web sites which contain material that is grossly offensive to us, including clear expressions of bigotry, racism, or hatred. The user will not access web sites which contain material that defames, abuses, or threatens others.

Changes to Service:

We reserve the right to change the Service offered, the features of the Service offered, the terms of this Policy, or its system without notice to the user.

Privacy Policy

Use of your Personal Information
We may use your Personal Information for the following purposes:

To manage your reservation and booking.
To manage your stay at our hotels.
To improve our services including to better understand your needs and requests and to tailor our products and services to better suit your desires.
To send you emails, newsletters, promotions and marketing material about offers at our partner organisations or to contact you by telephone.
To secure and improve your use of our services.
To comply with any obligations imposed on us by law.

Collection of Personal Information
We may collect information from you which is:

General information: this is information which is anonymous data that we use to analyse trends for general use and to help us understand the needs of our customers so that we can improve the quality of your stay with us. General information includes the number of room nights booked and used, where guests are from, room rates, age, gender, purpose of travel and whether the booking is made by telephone, through a booking agency or through our website and services used by guests during their stay our hotel/s.

Personal information: Personal Information is any information that personally identifies you such as your name, age and date of birth, home address, contact telephone numbers and email address, your driver’s licence and passport, your credit card details, your company name if the travel is for business purposes, your car registration number and how the account will be settled. We may obtain from you whether you have any dietary requirements, room preferences, disabilities or other lifestyle information. While staying with us, we may record the number of times you have stayed, telephone numbers dialled, movies watched, room service ordered, third party bookings which we arrange at your request such as tours and other information you supply to us. Personal information may be collected from you if you make an enquiry by telephone, email, via our websites, when you make a reservation or at the time of check in or check out or as a result of your dealings with us during your stay at our hotel/s. Personal information may be collected from a partner organisation, booking agency, a tour operator or an internet reservation system to whom you have provided your Personal Information to make a booking at our hotel/s. Personal information may also be collected from you if you enter a competition run by us, if you reply to a survey conducted by us, in communications with us or our staff, before, during or after your stay or if you attend an event, function or conference at our hotels. the hotel uses social media to communicate with guests and the public at large. Any information which you disclose to the hotel through social media may be collected by the hotel. The hotel monitors public areas of our hotels by close circuit television and may collect information about you as a result. We may also collect Personal Information from you if the law requires us to collect that information.

Data Collection
In order to provide you with our services, we keep track of how you interact with links. This includes links in emails we send you and links that appear on our website. The following information is logged for statistical purposes when you look at our website;

server address / IP address
the date and time of your visit to our site
the pages you accessed
your top-level domain name
the documents you downloaded
the previous website you have visited
the type of browser you are using to access our website
if you have visited our website before
the type of device you are using
location data

Links to other websites
Our website and social media content may contain links to third-party websites. Please ensure you read the Privacy Policy relevant to any website you visit as we are not responsible for their privacy practices or content.

Sensitive Information
Sensitive information is information about your origin, beliefs, membership, sexual preferences or health. In ordinary circumstances, the hotel does not collect sensitive information other than information that identifies any memberships that you have.

The hotel will not collect sensitive information from you without your consent. If we collect sensitive information from you, we will disclose to you the reason for seeking it.

Sharing and Dealing with your Personal Information
If you provide Personal Information to us we will only use or disclose that information for the purposes of our business unless:

You consent to the use or disclosure of your Personal Information; or
You would reasonably expect that we will use or disclose your Personal Information for that purpose as, for example, making a booking on your behalf with an external service provider; or
As otherwise required by law or permitted by the Australian Privacy Principles.

Adelaide Meridien has a number of partner organizations. Those organizations are listed on our website at the bottom of this Privacy Policy. Your Personal Information may be provided to them solely for the purposes described above.

You can object to us using your Personal Information as described in this Policy. However, if you do, Adelaide Meridien may not be able to provide you with the service requested or only on conditions such as, for example, requiring a cash deposit or bond if you do not wish to provide your credit card details to our hotel/s.

You may request that you do not receive direct marketing communications from us. If you make a request, we will respond to that request as soon as reasonably practicable.

You may request that your Personal Information is not provided to our partner organisations.

The hotel does not disclose Personal Information to overseas recipients except to booking agencies which you have used to make a booking with our hotels and which require information to confirm or manage your booking with our hotels. In those circumstances, the hotel will notify the booking agency of the hotel’s privacy policy and seek an undertaking from that booking agency that it will comply with the hotel policy. The personal information which is provided by the hotel to a booking agency is limited to the information required for that purpose of managing your booking.

Cookies
This website uses Google Analytics, a web analytics service provided by Google Inc. Google Analytics uses cookies placed on your computer to help the website analyse how users use the site. A cookie is a small data file that may be placed on the computer of a web user (usually in the browser software folder) the first time a computer visits a web site which operates cookies. Cookies are necessary to facilitate online transactions and ensure security. If you do not wish to receive any cookies you may set your browser to refuse cookies. This may mean you will not be able to take full advantage of our hotel/s services. the hotel does not use cookies to keep personal profiles of its customers’ use of the the hotel websites, only to determine the current server to which you are connected on. If your browser is set to refuse cookies, you may not be able to connect to the hotel’s websites.

Targeted advertisements
Based on your activities on our website, targeted adverts and internet-based offers in the form of varying display banners may be presented to you whilst browsing. Our partner organisations may also use cookies to gather information based on your browsing interests and activities to provide you with advertising.

Protection of your Personal Information
We are committed to take reasonable precautions to protect the security of your Personal Information. This includes limiting access to our computer systems by use of passwords and other security devices and to prevent unauthorized access, modification, use or disclosure and backup systems to prevent accidental or malicious loss of data or information.

We will take such steps as are reasonable to destroy any Personal Information that we have about you if there is no longer any need for us to keep that information.

How you can access, correct or delete your Personal Information
We will take reasonable steps to ensure that any information which we hold about you and use is accurate, up to date, complete and relevant. Please keep in mind if you make a request to delete your Personal Information and that Personal Information is necessary for our services you wish to purchase, the request will be honoured unless it is a requirement for legitimate business purposes or legal and contractual record keeping purposes.

We will provide you with access to any Personal Information that we hold about you without charge.

Access can be obtained by emailing [email protected]

Anonymity and Pseudonymity
If you wish to stay in our hotels on an anonymous basis, we may be able to accommodate your request but we cannot guarantee it. You will not be able to make a booking in advance.

At the time of check in, if you do not wish to provide credit card details, you must pay for the cost of your stay in full in advance and you will be required to pay in cash a bond on account of services or facilities that are provided to you during your stay at our hotel/s. The cash bond will be refunded to you on your departure provided that your room is left in good order and you have paid for all services supplied by our hotels and there are no other outstanding liabilities such as mini bar.

Age Restrictions
We do not knowingly collect personal information from or target individuals under the age of 18. If you are a parent or legal guardian and know of or have reason to believe your children under the age of 18 have provided us with personal information without your permission, please contact us.

Availability of Privacy Policy
Privacy Policy is available on its website. Alternatively, you can obtain a copy of this by making a written request to [email protected]

Contact us regarding our Privacy Policy
Questions or comments regarding our Privacy Policy should be directed in the first instance to

[email protected]

Updates to this Privacy Policy
By using our website, you agree to this Privacy Policy. Stated at the end of this Privacy Policy is the last date it was updated. We reserve the right to modify this Privacy Policy at any time. We encourage you to check our website regularly for any updates to this Privacy Policy.

Australian Privacy Principles
If you are interested in obtaining further information about the Australian Privacy Principles, you can visit the Australian Government website at www.comlaw.gov.au

The following are the partner organisations (our hotels) with the Digital Hotel and 1834 Hotels network:
1834 Hospitality

Adelaide Meridien Hotel and Apartments
Comfort Adelaide Meridien
Econo Lodge East Adelaide
Econo Lodge North Adelaide
Angus & Co Bar & Grill
Prince of Whales Hotel
Adelaide Royal Coach
Atrium Hotel
Anchorage Hotel
Berri Hotel
Big River Golf and Country Club
Book on the net
Hunter Gateway Motel
John Pirie Motor Inn
Mannum Motel
Mantra 100 Exhibition
KT Apartments
Kewarra beach resort
Grow at Goodwood
Quality Apartments Adelaide Central
Quality Apartments Melbourne Central
RMS cloud
Opera Property Management System
Ozone Hotel
RMS – the hospitality cloud
Room Key
Sanno Marracoonda Perth Airport Hotel
Siteminder
Simple Booking
Sunseeker Holidays
SA Weekend Escapes
Travel Auctions
Travel Click
Wyndhamere Motel

last updated August 2023

By clicking the SUMBIT button at the bottom of this page, you acknowledge that you understand and agree to this Policy.

CONTACT US

[email protected]